Privacy Policy

At Elite Group Scotland Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.

Who We Are

  • Elite Group Scotland Ltd
  • Company Number: SC822747
  • Registered Office Address: 26 Gilsay Court, Falkirk, Scotland, FK1 2PX
  • Telephone: 01324 312443
  • Email: admin@elitegroupscot.co.uk

Types of Data Collected

We collect the following types of personal information when you make an enquiry through our website:

Personal Information:

  • Name
  • Email Address
  • Phone Number

Cookies and Tracking Technologies:

  • Google Analytics 4 (GA4): For tracking website traffic and user behaviour.
  • Meta Pixel: For analysing performance of Meta ads and retargeting.
  • Google Tag Manager: For managing tracking tags on the website.
  • Google Ads Tags: For measuring and optimising ad campaign performance.

How We Use Your Data

We use your data to:

  • Respond to your enquiries regarding window and door installation services.
  • Provide quotes and follow up on your requests.
  • Improve our website, services, and marketing efforts through analytics and tracking technologies.
  • Measure and optimise advertising performance.

How We Store and Protect Your Data

Your data is stored securely and accessed only by authorised personnel. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers to help us deliver our services, such as analytics or advertising platforms (e.g., Google and Meta).

Your Data Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to the processing of your data for specific purposes.
  • Withdraw your consent at any time for data processing where consent is the basis of processing.

To exercise these rights, please contact us at admin@elitegroupscot.co.uk or call us on 01324 312443.

Cookies Policy

We use cookies to enhance your experience on our website. By continuing to use our site, you agree to the use of cookies as outlined in this policy. You can manage your cookie preferences through your browser settings.

Retention of Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

  • Elite Group Scotland Ltd
  • Email: admin@elitegroupscot.co.uk
  • Telephone: 01324 312443

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Please check this page periodically for any updates.

Elite Group Scotland Ltd are authrised and regulated by Financial Conduct Authority. (FRN: 1035028) | Elite Group Scotland Ltd | Registered in Scotland, Company No. SC822747 | VAT Registration No. 476223484 | Elite Group Scotland Ltd t/a Elite Group Scotland Doors & Windows is an Introducer Appointed Representative of Ideal Sales Solutions Ltd, t/a Ideal4Finance. Ideal Sales Solutions Ltd is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and the term.

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